11.3 Termination of Group Schemes Policies by Insurer

If an insurer intends to terminate a group scheme policy, the insurer, despite any terms and conditions provided for in a policy, must – Give the policyholder and the Authority at least 31 days’ written notice of the intended termination.Be able to demonstrate that it...

11.2 Termination of Individual Policy by Insurer

If an insurer intends to terminate a policy because of circumstances other than the following, the insurer, despite any terms and conditions provided for in a policy, must give the policyholder at least 31 days’ written notice of the intended termination: Non-payment...

11.1 Introduction

Material change refers to any change in circumstances that results in a policyholder or beneficiary not being entitled to claim a policy benefit under a policy. Termination in relation to a policy, means that a policy comes to an end, for any reason, and includes the...

10.11 Reporting Complaints Information

An insurer must have appropriate processes in place to ensure compliance with any prescribed requirements for reporting complaints information to any relevant designated authority or to the public as may be required by the Authority.