1. About the workbook

This workbook has been designed and developed to evaluate learners’ level of understanding relating to the unit standard covered in this cluster for the qualification program detailed below. The assignments must be submitted to form part of the Portfolio of Evidence to prove competence in a unit standard.

2. Program Description

• Name: Further Education and Training Certificate: Long-term Insurance
• ID: 49649

3. Program Design

The qualification consists of nine modules that will be covered over one year. The table following details the time spends on facilitation as well as practical application.

Table 1.1: FETC Long-term Insurance: Time spend per module

Qualification Modules	Credits	Facilitation days	Assessments	Practical Application	Workplace Application
Communication Skills 2nd language	20 credits	7 days	5 days	18 days	13 days
Communication Skills 1st language	20 credits	7 days	5 days	18 days	13 days
Mathematical Literacy	16 credits	5 days	3 days	13 days	10 days
Financial Literacy	12 credits	4 days	3 days	11 days	8 days
Financial Management	15 credits	6 days	4 days	11 days	15 days
The Insurance Environment	27 credits	20 days	6 days	24 days	18 days
Health and Safety	18 credits	7 days	4 days	16 days	12 days
Legislation	8 credits	3 days	2 days	6 days	5 days
General Long-term	4 credits	2 days	1 day	3 days	3 days
Total	140 credits	61 days	33 days	120 days	97 days

3.1 Program Curriculum

The 12 months for completion are divided into three trimesters. Modules 4 to 9 are covered during the trimesters.

Additional cluster is created to consider modules 1 to 3. This is done as a learner with matric will receive concession from some or all these unit standards if they passed English and/or Mathematics.

The modules covered in each trimester are detailed in the subsections following.

3.1.1 1^st Trimester (27 Credits)

Module 4: Financial Literacy (12 credits)

Module 5: Financial Management (15 credits)

3.1.2 2^nd Trimester (31 Credits)

Module 6: The Insurance Environment (27 credits)

Module 9: General Long-Term (4 credits)

3.1.3 3^rd Trimester (26 credits)

Module 7: Health and Safety (18 credits)

Module 8: Legislation (8 credits)

3.1.4 Language Cluster (40 credits)

Module 1: Communication Skills 2^nd language (20 credits)

Module 2: Communication Skills 1^st language (20 credits)

3.1.4 Mathematics Cluster (16 credits)

Module 3: Mathematical Literacy (16 credits)

4. Guide Structure

The guide considers the subject matter for the modules detailed in the subsections following.

4.1 Module 4: Financial Literacy (12 credits)

Module 4 consists of the following unit standards:

• 117158: Investigate ways of managing financial risk in own life (4 credits)
• 117127: Describe and apply the basic principles of personal income tax (4 credits)
• 117156: Interpret basic financial statements (4 credits)

4.2 Module 5: Financial Management (15 credits)

Module 5 consists of the following unit standards:

• 114960: Investigate the need to provide financially for own retirement
• 117111: Apply knowledge of basic accounting principles to financial services
• 117124: Administer basic asset-related transactions in a retirement fund
• 117132: Explain basic economics
• 119265: Manage risk in own work environment

5. Assessment Criteria

The assessment process involves collecting and interpreting evidence about the learner’s ability to perform a task, which will be achieved through a combination of formative and summative assessments. In this guide, there may be assessments in the form of activities, assignments, tasks, or projects, as well as workplace practical tasks. The learner is to perform these tasks and provide required and authentic evidence in their portfolio of evidence.

To qualify and receive credits for the learning programme or unit standard, a registered assessor and moderator will conduct an evaluation and assessment of the learner’s portfolio of evidence and competency.

6. Total Marks

To be competent, the learner must achieve 50% for the assignment (formative assessment).

7. Learner’s Instructions

Facilitators will be expected to-

• Explain the completion of the workbook to each learner.
• Interview the learner on similar questions, should he/she not be able to write.

Learners will be expected to-

• The assignment must be completed in the student’s own handwriting in blue or black pen (NOT pencil).
• Handwriting must be eligible and consistent throughout the learner’s work file.
• The learner may not use “tippex”.
• The learner may not allow anyone else to write on the assignment.

8. Learner Responsibility

The learner has the following responsibilities in terms of the assignment:

• The learner is required to understand the work, internalize it and answer questions in his own words.
• The learner may not copy directly from any source without acknowledging the source.
• The learner may not copy from other learners or commit plagiarism in any form.
• Course material, which has been lost, will be funded by the learner.
• The learner is responsible for safeguarding the assignments while in his possession.
• The learner must complete the relevant administrative sections of the assignment for each unit standard.

9. Consequence of non-compliance

The learner can face the following consequences if found non-compliant:

• The learner’s actions will be reported to the employer and/or INSETA.
• The learner will not be allowed to take assessments for a year after non-compliance has been established.

10. Appeals process

The learner must follow the appeals process if unhappy with the outcome of the assessment:

• The learned must discuss the problem with the assessor upon receiving feedback.
• If there is still a disagreement, the learner must complete the appeal form within four weeks from receiving feedback in the prescribed manner.
• The internal moderator will investigate the matter and meet with the learner and the assessor.
• The internal moderator will communicate the decision to both parties.
• The learner will be advised on alternative steps they can take if not satisfied with the decision of the internal moderator.

11. Submission of Assignment

The assignments must be submitted by the learner in one of the following ways:

• Upload assignment to online course system
• Email assignment to [email protected]
• Post assignment to the following address:

Compliance and Learning Center (Pty) Ltd

14 Vermooten Street

Brackenhurst

Alberton

1449

South Africa

12. Outcomes of unit standard 

The unit standard is divided into the following outcomes:

• Outcome 1: Administering basic asset-related transactions.
• Outcome 2: Explaining the legislative environment relating to retirement fund transactions.
• Outcome 3: Reconciling outsourced pension payments.

13. Mark Information

Specific Outcome	1	2	3	4	5	Total	%	C / NYC
Maximum marks	8	11	7			26	100