FAIS Ombud: Comprehensive Overview Mini Assignment
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Question 1 of 3
1. Question
2 point(s)As a representative of an insurance intermediary, understanding the FAIS Act and the role of the FAIS Ombud in handling complaints is crucial. Explain the primary purpose and role of the FAIS Ombud.
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Question 2 of 3
2. Question
2 point(s)Define a FAIS complaint and mention the conditions it needs to fulfill.
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Question 3 of 3
3. Question
6 point(s)Assuming the role of a complainant, demonstrate the step-by-step procedure you would take to submit a complaint with the FAIS Ombud. Provide a detailed breakdown.
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