Description
Time allotted for course
The course consists of 3 topics with an assessment that needs to be completed. The time allotted for each aspect is as follows:
| Topic number | Title | Word count | Level | Time allotted |
| Topic 1 | Introduction to the Act | 2 259 | Entry | 55 minutes |
| Topic 2 | The Consumer Rights | 8 616 | Entry | 210 minutes |
| Topic 3 | Enforcement and Dispute Resolution | 1 202 | Entry | 35 minutes |
| Assessment | 60 minutes |
| Total time | 6.0 hours |
Assessment and certification
After completion of the workshop, the learner must complete an electronic assessment of the learning management system.
- Form of assessment: Multiple Choice Questions
- Number of questions: 20 questions
- Duration: 60 minutes
- Competency mark: 60%
Upon obtaining a competency mark of 60% the learner will receive a certificate of completion. The learner will be afforded an opportunity to re-do the workshop should a competency mark not be attained.
