CPD Policyholder Protection Rules: Short-term Insurance 21_22

R760.00

 

Course accreditation

CPD Category: Online program

COB Category: Short-term Insurance Personal Lines | Short-term Insurance Commercial Lines

Accreditation valid until: June 2022

CPD Points allocated:  hours | points on completion and pass of assessment

Approval number: EVT-20210621-0032

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Description

Time allotted for course

The course consists of 11 topics with an assessment that needs to be completed. The time allotted for each aspect is as follows:

Topic number Title Word count Level Time allotted
Topic 1 Introduction to the rules 1 484 Entry level 35 minutes
Topic 2 Requirements for the fair treatment of policyholders 1 145 Entry level 30 minutes
Topic 3 Product rules 1 929 Entry level 45 minutes
Topic 4 Microinsurance product standards 1 814 Entry level 45 minutes
Topic 5 Advertising rules 2 592 Entry level 65 minutes
Topic 6 Disclosures 2 679 Entry level 65 minutes
Topic 7 Arrangements with intermediaries 665 Entry level 15 minutes
Topic 8 Other stipulations 756 Entry level 20 minutes
Topic 9 Claims management 2 529 Entry level 60 minutes
Topic 10 Complaints managements 2 452 Entry level 60 minutes
Topic 11 Termination of policies 2 975 Entry level 70 minutes
  Assessment     60 minutes

 

      Total time 9.5 hours

 

 

 

 

Assessment and certification

After completion of the workshop, the learner must complete an electronic assessment of the learning management system.

  • Form of assessment: Multiple Choice Questions
  • Number of questions: 20 questions
  • Duration: 60 minutes
  • Competency mark: 60%

 

Upon obtaining a competency mark of 60% the learner will receive a certificate of completion. The learner will be afforded an opportunity to re-do the workshop should a competency mark not be attained.