In order to be certified for COB 9: Health service benefits you need to complete the following three modules.
- General Module: All Classes of Business
- Final Module: Class 9
Should you need to complete more than one Class of Business; overlapping modules only need to be completed once – thus saving the learner much time.
The system allows up to 3 retries. Should subscriber not obtain a pass in 3 attempts, the course administrator should be contacted for the course to be reloaded onto the profile of the subscriber.