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The course considers the purpose as well as the duties and rights of the Office of the Ombud for Financial Services Providers; generally referred to as the FAIS Ombud. The published rules of the proceeding of the Office of the Ombud is also considered. 

Course accreditation

CPD Category: Online program

COB Category: All Classes of Business

Financial Planning Component: Ethics & Practice Standards

Advice Component: Ethics, Standards & Compliance

Accreditation valid until: 1 August 2022 to 31 July 2023

CPD Hours Allocated:  3.0 hours on completion and pass of assessment

Approval Number: EVT-20220730-0008